Fast automation wins with Cisco DNA Heart

With the funding into as we speak’s fashionable and agile networks, many IT organizations are trying to find clever instruments that may assist simplify the complexity that comes with the superior capabilities of as we speak’s networks and sustain with the enterprise calls for. Topping off the complicated challenges, many organizations are dealing with challenges on the right way to bridge the rising IT ability hole and automate numerous points of their community administration.

In a current Gartner article concerning the State of Community Automation, in response to the article:

  • 41% of community actions are lower than 10% automated.
  • 31% of community actions are 11% to 25% automated.

Primarily 72% of community actions are lower than 25% automated. Individually, Gartner has additionally recognized 4 IT personas (AIOps, NetOps, SecOps, and DevOps), stating that NetOps2.0 is the evolution of community operations in direction of automation.

Attributes of NetOps 2.0 embody an Automation-first method, embedded analytics, SecOps integrations, and Flip-key DevOps instruments.  IT organizations that embrace this method can obtain elevated IT agility, Proactive community operations, and an elevated stage of collaboration between frequent silos in IT organizations. A further end result is minimized friction between the NetOps, SecOps, and DevOps personas.

In the case of automation merchandise, the Inventor’s paradox states, “It’s simpler to unravel a extra normal downside that covers the specifics of the sought-after answer”.  Organizations who transitioning to AIOps, NetOps2.0, and automation platforms, are confronted with frequent challenges and limitations equivalent to:

  • Automation merchandise are sometimes not bi-directional with community tools
  • Third-party merchandise lack Cisco’s deep understanding of the community and platforms
  • Lack of tight integration between the {hardware} and software program platforms
  • Lack of cross-domain visibility between the campus, information heart, and the cloud
  • Reliance on legacy SNMP protocol which gives restricted visibility and management
  • Restricted AI capabilities because of lack of information high quality and area specialization

Out-of-the-box automation with Cisco DNA Heart

Whereas there are numerous limitations to community automation, there are some pragmatic strategies by iterating on non-change and/or non-production automation actions, resulting in some “fast automation wins.” Under are some “fast automation wins” examples out there out of the field with Cisco DNA Heart automation.

  • Community System Configuration Backup and archival of all community gadgets.
  • Integration with ServiceNow, which automats auto-population of bother tickets.
  • Automated creation of community availability baselines and compliance reporting.
  • Automated creation of consumer expertise baselines and reporting.
  • Upkeep mode to allow/disable monitoring throughout change home windows.
  • Automated community efficiency testing with MRE (Machine Reasoning Engine) and options equivalent to Truetrace and path hint to automate and expedite troubleshooting.
  • Automated packet seize for community anomalies.
  • Redundant Hyperlink Monitoring.
  • RMA Automation workflows.
  • Automated creation of software well being and reporting.
  • Software program Improve Cycle

Granular Automation Management

In taking a look at Cisco DNA Heart’s automation suite, Cisco DNA Heart not solely gives automation options but additionally gives the granular management to allow workflows and actions from handbook to AI-assisted to selectively autonomous change administration. Let’s take a look at the three modalities of automation potential with Cisco DNA Heart:

Handbook (clickOps) is the place many organizations are as we speak; all administrative actions are carried out by or initiated by an operator. Quite a few automated workflows want handbook initiation, however they nonetheless automate quite a few repetitive steps equivalent to SWIM for software program updates. Moreover, a few of these might be automated via templates and EEM (Embedded Occasion Supervisor) triggers.

Cisco DNA Center (SWIM) Software Image Management Cycle
Determine 1. Cisco DNA Heart (SWIM) Software program Picture Administration Cycle

AI-Assisted is the place leveraging the depth of data, streaming telemetry, and Cisco’s huge information and expertise in working networks; Cisco DNA Heart can determine points and use the MRE to recommend troubleshooting steps and potential remediation. MRE is a community automation engine that makes use of AI (synthetic intelligence) and ML (machine studying) to automate complicated community operation workflows. This function encapsulates human information and experience into a completely automated inference engine that can assist you carry out complicated root trigger evaluation, detects points and vulnerabilities, and both manually or robotically carry out corrective actions.

Cisco DNA Center Compliance automation with configuration drift
Determine 2. Cisco DNA Heart Compliance automation with configuration drift

Autonomous Change Administration (ACM) gives for Cisco DNA Heart to be enabled to carry out and implement automated actions on the community underneath predefined situations and occasions. As as we speak’s networks develop at unimaginable charges with new calls for, manually managing all points of the community is not possible for people. Nor do most organizations have employees watching alerts each second of the day. The combination of AI/ML into the automation engine permits Cisco DNA Heart to usually tune the community based mostly on predictions and fashions, which may drastically optimize the consumer expertise and community efficiency.  Evaluate human intervention because the ax vs. AI-driven automation doing it with a scalpel.  This may be the distinction between a system taking proactive measures vs. correcting a problem after it occurred.

Doing a left shift and taking automation to the subsequent stage, relying on the intents and structure of the community, there are a number of extremely automated deployment fashions, such because the Software program-Outlined Entry (SDA), Person Outlined Networking (UDN), and AI-RRM, that are extremely ACM deployments throughout the Cisco DNA Heart options suite.

Specializing in automation outcomes and advantages

Specializing in outcomes, as organizations embark on community automation, there are numerous success metrics and enterprise outcomes that may be tracked, equivalent to:

Tangible Metrics Intangibles
Quicker strikes provides and modifications

Constant Configuration

Faster MTTR

Discount in community points

Improved safety posture


Crew Agility

Capability to scale at pace

Bridging the IT ability hole


to be taught extra about the way it permits the 4 IT personas and brings out-of-the-box automation

Extra Sources:

Cisco dCloud to expertise and demo Cisco DNA Heart through your Cisco log-in credentials

Cisco DNA Heart Communities to attach together with your friends and Cisco specialists



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